Customer Service Priority
In our service department, we have many loaners but not enough to have a loaner for everyone. Generally speaking, we give priority to customers who need them the most. Examples of customers who are considered for a high priority loaner are: customers who need large repairs, customers who need repairs that take several days due to parts, customer satisfaction situations, and business people who need flexible transportation in order to make appointments.
We offer the waiting room or our free shuttle service for customers with repairs under two hours or for customers whose situation would allow them to get by without a vehicle. If you meet this description but need a vehicle, work with your service advisor or management to come to an acceptable arrangement. We appreciate your business and want to make sure you are completely satisfied with your experience.
In either case, buying your vehicle at Markquart can be a determining factor during times of high demand.